JonKazama-Hellion/HellionChat
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Refine language in SUPPORT.md for clarity

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Updated phrasing for clarity and consistency throughout the document.
This commit is contained in:
Jon Kazama
2026-05-05 19:49:26 +02:00
committed by GitHub
parent e404a2e0d9
commit ecf1e93a1b
1 changed files with 13 additions and 22 deletions
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SUPPORT.md
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@@ -1,8 +1,6 @@
# Support
HellionChat is a small hobby project maintained by one person. There
are a few different paths depending on what you need; please pick the
one that matches.
HellionChat is a small hobby project maintained by one person. There are a few different paths depending on what you need. Pick the one that matches.
## Bugs and feature requests
@@ -11,43 +9,36 @@ GitHub issues, using the templates:
- [Bug report](https://github.com/JonKazama-Hellion/HellionChat/issues/new?template=bug_report.yml)
- [Feature request](https://github.com/JonKazama-Hellion/HellionChat/issues/new?template=feature_request.yml)
Please search [existing issues](https://github.com/JonKazama-Hellion/HellionChat/issues?q=is%3Aissue)
first. Duplicates get closed and pointed at the original.
Please search [existing issues](https://github.com/JonKazama-Hellion/HellionChat/issues?q=is%3Aissue) first. Duplicates get closed and pointed at the original.
## Security
Do **not** open a public issue for security-relevant findings. Use
the private advisory route described in [SECURITY.md](SECURITY.md):
Do **not** open a public issue for security-relevant findings. Use the private advisory route described in [SECURITY.md](SECURITY.md):
- [Private vulnerability advisory](https://github.com/JonKazama-Hellion/HellionChat/security/advisories/new)
- Email `kontakt@hellion-media.de`
## Privacy questions
Specific questions about what HellionChat does or does not store and
send are covered in [PRIVACY.md](PRIVACY.md). For follow-ups beyond
that document:
Specific questions about what HellionChat does or does not store and send are covered in [PRIVACY.md](PRIVACY.md). For follow-ups beyond that document:
- Email `kontakt@hellion-media.de`
## Quick questions and casual feedback
- **Hellion Forge Discord** — community for HellionChat and other
Hellion Online Media plugins/tools: https://discord.gg/X9V7Kcv5gR
- Discord DM `@j.j_kazama`
- **Hellion Forge Discord** (community for HellionChat and other Hellion Online Media plugins and tools): https://discord.gg/X9V7Kcv5gR
- Discord DM: `@j.j_kazama`
Bug reports still go through the issue tracker so they can be tracked,
but a quick "is this a bug or am I holding it wrong" message is fine.
Bug reports still go through the issue tracker so they can be tracked, but a quick "is this a bug or am I holding it wrong" message is fine.
## Upstream Chat 2 issues
If the issue exists in upstream Chat 2 too, please report it at
[Infiziert90/ChatTwo](https://github.com/Infiziert90/ChatTwo/issues).
That keeps the original maintainers in the loop and helps everyone
who uses Chat 2 directly.
If the issue exists in upstream Chat 2 too, please report it at [Infiziert90/ChatTwo](https://github.com/Infiziert90/ChatTwo/issues). That keeps the original maintainers in the loop and helps everyone who uses Chat 2 directly.
## Response times
Weekdays during European business hours. Weekends and FFXIV patch
days, replies will be slower. A few days of silence on a non-urgent
issue is normal; pinging once after a week is fine.
Weekdays during European business hours. On weekends and FFXIV patch days, replies will be slower. A few days of silence on a non-urgent issue is normal. Pinging once after a week is fine.
---
Maintained under **Hellion Forge**, the modding and plugin line of **Hellion Online Media** | Bad Harzburg | [hellion-media.de](https://hellion-media.de)