2.0 KiB
Support
HellionChat is a small hobby project maintained by one person. There are a few different paths depending on what you need. Pick the one that matches.
Bugs and feature requests
Gitea issues, using the templates:
Please search existing issues first. Duplicates get closed and pointed at the original.
Security
Do not open a public issue for security-relevant findings. Use the private advisory route described in SECURITY.md:
- Email
kontakt@hellion-media.de(preferred for security reports) - Discord DM
@j.j_kazamafor time-sensitive findings
Privacy questions
Specific questions about what HellionChat does or does not store and send are covered in PRIVACY.md. For follow-ups beyond that document:
- Email
kontakt@hellion-media.de
Quick questions and casual feedback
- Hellion Forge Discord (community for HellionChat and other Hellion Online Media plugins and tools): https://discord.gg/X9V7Kcv5gR
- Discord DM:
@j.j_kazama
Bug reports still go through the issue tracker so they can be tracked, but a quick "is this a bug or am I holding it wrong" message is fine.
Upstream Chat 2 issues
If the issue exists in upstream Chat 2 too, please report it at Infiziert90/ChatTwo. That keeps the original maintainers in the loop and helps everyone who uses Chat 2 directly.
Response times
Weekdays during European business hours. On weekends and FFXIV patch days, replies will be slower. A few days of silence on a non-urgent issue is normal. Pinging once after a week is fine.
Maintained under Hellion Forge, the modding and plugin line of Hellion Online Media | Bad Harzburg | hellion-media.de